Product Manager Fulfillment & Archive Services Create My Docs

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

You will support the "Manage My Documents" Sub-product within Fulfillment and Archive Services (FAS).

As a Product Manager in Manage My Document, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.

As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.

Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

Job responsibilities



* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Assist the Sub Area Product Owner to develop a strategic analysis approach and structure required to achieve key deliverables for the Manage My Document sub-product


* Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when.

Ensure the delivery team understands the vision and direction for the Product/platform


* Maintain the team software backlog of features and user stories and assist in determining sprint priorities aligned to larger experience journey priorities and vision with the FAS strategy


* Deliver new product enhancements and offerings by working directly with technology, business and operations partners, to define efforts, write requirements and assist in overall proje...