Strategic Account Manager

Your Job

Phillips Medisize is seeking a Strategic Account Manager to support our team.

The role can be based in our New Richmond or Menomonie, WI facility.

This individual is responsible for building and maintaining long-term relationships with key pharmaceutical customers.

The strategic account manager will collaborate with internal teams to enhance the customer relationship management process, ensuring continuous improvement through sustaining engineering efforts.

Our Team

The largest pharmaceutical, MedTech and in-vitro diagnostic companies in the world count on Phillips Medisize to bring their breakthrough ideas and innovative branded products to market - with confidence.

As a contract design and manufacturing organization (CDMO), we work closely with our customers to deliver proven, highly engineered products that help millions of people live healthier, more productive lives.

Autoinjectors and pens for delivering insulin, GLP1, epinephrine and other life-saving drug treatments.

Advanced, wearable injection pumps.

Point-of-care and at home diagnostic tests.

Electrophysiology technology.

Continuous glucose monitoring systems.

What You Will Do


* Function as the point of contact for key pharmaceutical customers, lead the commercial relationship, and build long-term partnerships through active customer engagement


* Collaborate with global account leaders and cross-functional teams to develop and execute strategic account plans that align with business goals and drive customer satisfaction and delivery performance


* Oversee commercial pricing strategies, ensure compliance with contracts and agreements, and engage in negotiations and renewals


* Conduct regular business account reviews with customers to assess performance, align on goals, and identify strategies, technologies, and opportunities for growth and improvement


* Facilitate lifecycle management efforts of customer-owned equipment by guiding budget preparation, supporting cost analysis, and overseeing overall profitability during commercial production


* You will drive revenue growth by leveraging capabilities, supporting proposals, and managing agreements with global account leaders to meet customer and business goals.

Who You Are (Basic Qualifications)


* Bachelor's degree OR equivalent account management experience.


* 2 plus years of account management experience

What Will Put You Ahead


* Knowledge of product development, contract manufacturing and associated processes


* Experience navigating customer relationships and proven ability to handle difficult conversations


* Experience working cross functionally in an organization to support customer needs delivering value-driven and successful outcomes


* Demonstrate strong organizational skills in time management, prioritization, and achieving results in a fast-paced environment."


* Track record in development, implementation, and achievement of customer account plans
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