AM Room Service Server

About Us

Experience the Thrill of Downtown Salt Lake City at the Marriott Downtown at City Creek.

Join our vibrant team at the heart of Salt Lake City! Situated amidst the city's most beloved attractions, our hotel seamlessly blends modern style with the spirit of the great outdoors.

Located across from The Salt Palace Convention Center and a block from TRAX, we're at the epicenter of exciting conventions and group events.

This fast-paced environment provides a dynamic and rewarding workplace.

We offer a comprehensive benefits package including health insurance (medical, dental, vision), discounted parking, and subsidized TRAX passes.

We are also committed to your professional growth, fostering a supportive environment that encourages career advancement.

Ready for Your Next Adventure? Apply today and discover a rewarding career at the Marriott Downtown at City Creek.

We're more than just a hotel; we're a community of passionate individuals dedicated to providing exceptional guest experiences.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Work with Room Service Team in the serving of guests to ensure positive guest experience.

Essential Duties and Responsibilities


* Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.


* Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.


* Set up and deliver all VIP amenities.


* Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.


* Complete all shift side work as outlined in the hotel's operating policies and procedures.


* Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.

Report all communication to immediate shift supervisor.


* Perform all cash handling responsibilities in accordance with company policies and procedures.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Ability to communicate well with guests.


* Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.


* Ability to transport large trays weighing up to 30lbs.

with or without reasonable accommodation.
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