Stock Controller

Major Responsibilities:

Stock Operations & Accuracy


* Manage daily stock movements: receiving, transfers, shipments, returns, and destocking.Maintain 100% stock accuracy between system data and physical inventory.


* Process and reintegrate returned or defective products appropriately.


* Monitor and reconcile negative or missing stock issues.


* Perform cycle counts, stock takes, and investigations into discrepancies.


* Ensure stockrooms are organized, compliant, and secure, following health, safety, and company standards.


* Prepare and maintain accurate stock operation reports for management.


* Regularly review and adjust storage setups to adapt to business changes or seasonal demand.


* Maintain clear and efficient signage, labelling, and inventory zoning.

Communication & Coordination


* Act as the main contact point for all stock-related issues at store level.


* Collaborate closely with sales team, merchandising, logistics, and head office teams on stock availability, replenishment, and transfers.


* Support the sales team by ensuring timely product replenishment and preparing requested items efficiently.


* Participate in store events and product launches through stock preparation and coordination.


* Serve as key user and trainer for stock-related systems and processes.

Reporting & Systems Management


* Maintain accurate records using inventory management software (e.g., SAP, Cegid)


* Conduct and report on inventory audits, movements, and discrepancies.


* Support price tag accuracy, display changes, and product tracking.


* Produce daily, weekly, or monthly stock reports for management review.


* Serve as key user and trainer for stock-related systems and processes.

Requirements & Competencies:


* Minimum of 2 years' experience in high-end fashion, luxury retail, or a related client-facing role


* Passion for luxury, craftsmanship, and delivering an exceptional client experience


* Fluent in English; proficiency in additional languages is a strong advantage


* Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards


* A collaborative team player who embodies the values and spirit of the Hermès Maison


* Strong interpersonal and communication skills with the ability to build lasting client relationships


* Professional, client-focused, and solutions-oriented, with a proactive and positive attitude