Sales Consumer Direct Home Lending Advisor - Jacksonville

Join our dynamic and high-energy team as a Consumer Direct Home Lending Advisor at Chase Home Lending.

As a Consumer Direct Home Lending Advisor within Chase Home Lending, In this call center-base role, you'll benefit from a competitive commission structure in addition to your base salary, rewarding your sales performance.

As the trusted first point of contact for customers seeking mortgage solutions, you'll educate clients on home lending products, answer questions, and guide them through the loan process from application to closing.

By balancing service and sales, you'll build strong relationships, identify customer needs, and connect clients to Chase's full range of financial products.

You'll ensure all activities comply with regulatory requirements while delivering a seamless, customer -first experience.

Supported by a dynamic team, you'll have the opportunity to grow your skills and advance your career.

Job Responsibilities


* Lead Generation & Conversion: Convert warm inbound inquiries and leads into qualified mortgage applications using proactive, consultative selling.


* CRM Management: Efficiently record customer interactions and follow-up activities in our CRM system.


* Phone Consultations: Conduct thorough phone consultations to guide clients through the mortgage process.


* Regulatory Compliance: Uphold all industry regulations and manage associated risks.


* Client Retention: Provide exceptional post-application support to build long-term client relationships.

Required Qualifications, Capabilities, and Skills


* Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or relevant financial software.


* Self-motivated, detail-oriented, and organized, with the ability to manage multiple tasks and meet deadlines.


* Excellent oral and written communication skills.


* Ability to adhere to an in-office work schedule and participate in on-site training Monday through Friday, with varying hours.

Preferred Qualifications, Capabilities, and Skills


* Bachelor's degree or equivalent experience in finance, business, or a related field.


* 2+ years of experience in mortgage sales, banking, or related financial services, with a strong understanding of mortgage products.


* Strong adaptability and time management skills, with a proven track record of exceeding sales targets and delivering exceptional conversion rates.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.

As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.

Note that any felony conviction within the last seven years will disqualify you from consideration for this position.

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