Credit Support Analyst

Join a dynamic team making a real impact in dealer relationships! Apply today to help safeguard inventory and build client trust.
Job Summary
As a Floor Plan Auditor in Dealer Commercial Services, you perform detailed inventory audits to verify compliance and support dealer trust.

You will work closely with clients and internal partners to ensure accurate reporting and uphold policy standards.
Job Responsibilities


* Audit dealership inventory by physically inspecting vehicles for serial number, wear, damage, location, and sale date


* Determine purchaser, delivery and funding date, and finance type for sold inventory


* Identify location and user of unseen inventory


* Verify dealer possesses MSO/Title for unseen inventory


* Submit audit results, including concerns, for review by Audit Manager, credit, and sales partners


* Prepare and review inventory audit summary reports with dealer contacts


* Maintain knowledge of current floor plan credit policy and exceptions


* Monitor compliance with bank policy and dealer trust


* Communicate findings and recommendations to stakeholders


* Support dealer relationships through client-facing controls


* Ensure accuracy in all audit documentation

Required Qualifications, Capabilities, and Skills


* Minimum of 4 years of experience in auditing, inventory management, or related field


* Strong attention to detail and analytical skills


* Ability to physically inspect vehicles and inventory


* Excellent written and verbal communication skills


* Proficiency in Microsoft Office Suite


* Ability to work independently and as part of a team


* Experience preparing and reviewing audit reports


* Knowledge of credit policy and compliance standards


* Strong organizational and time management skills


* Ability to interact professionally with clients and internal partners


* Demonstrated problem-solving abilities

Preferred Qualifications, Capabilities, and Skills


* Bachelor's degree in business, finance, or related field


* Experience in automotive or commercial lending industry


* Familiarity with floor plan financing


* Advanced Excel skills


* Experience with audit management systems


* Strong client relationship management skills


* Ability to identify and escalate compliance concerns

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles ...