Clinic Administrative Assistant

Listed as Newsweek's "Most loved Workplaces".

Come join our team at our Key West, FL Clinic and help make a difference in our patients lives.

This is an onsite, full time position with full benefits, tuition reimbursement, internal growth, PTO, matching 401k, employee discounts with full training provided.

PURPOSE AND SCOPE:

Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment.

Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families.

As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Under general supervision, follows established company policies and procedures and applies acquired job skills to:

 Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need:


* Answering telephone & routing calls to the appropriate person


* Professionally greet all patients and guests.


* Maintain a professional environment at all times.

Monitors the reception and waiting areas.


* Distributing incoming mail.


* Obtain necessary signatures to ensure the efficient processing of admissions data in accordance with FME policies  and procedures.


* Ensure all aspects of patient confidentiality are maintained at all times

 Scheduling and Registration - Responsibilities may include the following based on location and business need:


* Maintains accurate records of hospitalization, patient travel, etc.

to facilitate coordination of patient scheduling, ancillary testing, etc.
+ Prepares medical records for facsimile or mail related to travel, transplant, disability and others.
+ Organizes travel for patients by contacting and providing requested medical records.
+ Coordinates with transient patient paperwork.
+ Coordinates transfer placements and confirmations along with Clinical Manager.
+ Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.
+ Assist with medical appointment referrals and scheduling.
+ Assist with transportation coordination and referrals.



* Ensures data entry has been completed for Crown Web.

Related to ESRD 2728.

ESRD 2746 and PART.


* Monthly insurance card scanning

Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need:


* Setting up and maintaining filing systems and basic databases as applicable.


* Completing forms and reports as required by the various company offices and outside vendors and agencies.
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