Communications Senior Associate - Home Lending

We're looking for a talented communications pro to develop and execute internal and external communications strategies for Chase's Consumer & Community Banking Home Lending business.

As a Communications Senior Associate on the Home Lending Communication team, you'll lead the team's editorial strategy, including creating engaging content for use across multiple channels, collaborating with employees at all levels of the organization, and managing e-newsletters delivered to employees globally.

You'll use your superior storytelling skills to drive business results and bring Home Lending to life in new ways, and you'll do it all as part of a group who thinks team-first in a fast-paced, high-profile environment.

Job Responsibilities


* Find and tell great stories on internal and external communications channels.


* Contribute fresh ideas for reaching employees through modern communications tactics.


* Manage newsletters that convey important, easy-to-understand information to employees and managers.


* Maintain Home Lending's intranet page to ensure up-to-date and relevant content.


* Write and manage LinkedIn content focused on Home Lending.


* Create and maintain an editorial calendar for business news and employee-centric content.


* Build partnerships with team members at all levels to surface compelling content.


* Follow internal brand and style guidelines for all communications.


* Evaluate communication effectiveness and identify opportunities for improvement.


* Lead special projects as assigned to support team goals.


* Demonstrate teamwork and partnership in all interactions.

Required qualifications, capabilities and skills


* 5+ years' experience and bachelor's degree in journalism, communications, public relations or related field


* Superior writer, editor and proofreader


* Self-starter; demonstrated ability to work both independently and collaboratively across all levels of the organization


* Highly organized, strong attention to detail


* Basic understanding of the financial services industry


* Expertise in Word, Excel, PowerPoint and Photoshop; Additional software skills (e.g., HTML, Adobe Creative Suite)


* Demonstrated ability to thrive in a fast-paced environment


* Unwavering commitment to always doing the right thing



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*Finalists for this role will be required to complete a written test to verify writing, editing and proofreading skills.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experi...