Senior Manager - Data Analyst

Role Summary

The Data Analyst provides expert-level support to business units in managing master data objects.

This includes offering guidance, training, and hands-on assistance to ensure data integrity, consistency, and compliance with organizational standards.

Key Responsibilities


* Expert Guidance & Training



* Deliver training sessions and documentation to business users on master data standards and processes.


* Act as a subject matter expert (SME) for master data objects across various domains (e.g., customer, vendor, material, finance).


* Provide ongoing support and consultation to ensure correct usage and maintenance of master data.

Master Data Maintenance


* Execute master data creation, updates, and deletions in line with defined Service Level Agreements (SLAs).


* Ensure high levels of accuracy and completeness in all master data transactions.


* Collaborate with cross-functional teams to validate and verify data inputs.

Quality Assurance & Compliance


* Monitor data quality and perform regular audits to identify inconsistencies or errors.


* Implement corrective actions and continuous improvement initiatives.


* Ensure compliance with internal data governance policies and external regulatory requirements.

Reporting & Analysis


* Generate reports on master data performance, SLA adherence, and data quality metrics.


* Analyse trends and provide insights to improve data management practices.

Skills & Competencies


* Strong understanding of master data domains and governance principles.


* Proficiency in data management tools and ERP systems (e.g., SAP, Oracle).


* Excellent communication and training skills.


* Detail-oriented with a focus on data accuracy and process efficiency.


* Ability to work collaboratively across departments.

Performance Metrics


* SLA compliance rate for master data tasks.


* Accuracy and completeness of master data entries.


* Number of training sessions conducted and user satisfaction scores.


* Frequency and resolution rate of data quality issues.

Education Qualification: B.Tech /B.E/MCA/BCA/M.Sc-IT/CS

Experience: 4- 8 years

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