Intelisys: Manager, Account Management

Summary:

The Manager, Account Management is an experienced sales professional who will drive the training of the Account Management team and provide sales coverage and support on an as-needed basis.

This leader will oversee and manage the day-to-day responsibilities of a team of Account Managers and coach the team towards success.

The Manager, Account Management is responsible for identifying Account Manager sales skill gaps, training Account Managers in sales techniques, and providing coaching and mentorship.

In order to be successful, this individual must have knowledge of the channel, a proven sales record, and understanding of company sales methodology, solutions, and strategy.

Essential Job Duties:

People Development:


* Identify skill gaps and process areas for improvement across the Account Manager organization


* Deliver training, coaching, and mentorship to Account Managers


* Provide regular performance feedback, development planning, and sales skill training to Account Managers


* Demonstrate strategic influence, leadership, and deep technical and sales expertise


* Provide mentorship and advice on sales calls and electronic / virtual communications with customers


* Assist Account Managers with prioritization, responsiveness, and follow up skills


* Coach, develop, and recruit a successful Account Management team.

Business Development:


* Mentor Account Managers in opportunity identification and qualification; support the sales teams in the sales process, as needed


* Coach Account Managers in understanding how to articulate Intelisys value proposition to drive higher consideration and close ratios


* Teach Account Managers about the internal resources available to close deals; provide guidance on how and when to engage internal support resources


* Provide sales coverage and support on an as-needed basis to support the sales organization's achievement of targets and objectives

Capability Development:


* Continually evaluate sales processes to identify areas that need improvement or additional training modules

Sales Enablement & Support:


* Facilitate collaboration between Sales, Partner Success and other functional teams to ensure alignment and solid execution of the sales go-to-market strategy


* Provide inputs for strategic initiatives and projects that may impact the sales organization

Competencies:

Leadership & Relationships:


* Ability to translate strategy into clear, actionable direction


* Strong leadership, coaching, motivating, and mentoring skills


* Maintain strong working relationships with stakeholders across the company


* Established reputation as a highly experience sales professional


* Operationally focused; provide clear and concise direction and advice to sales teams

Business Acumen:


* Strong communication, listening, presentation, and negotiation skills


* Expert understanding of sales organization functions, sales p...