ESIS ProClaim Manager

JOB DESCRIPTION

This position is focused on both the technical claim handling of 1st and 3rd party property, General Liability, Professional Liability and the supervision of a team of claim examiners.

In this role you will be supervising and providing oversight to a team of examiners.

You will be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement and overall claim strategy.

You will represent the company at meetings with clients, management, business partners and in other claim related activities.

Duties include but are not limited to:


* Reviews notices of claim, determines extent and validity of coverage, and screens for qualification for flow process.

Determines measures to be taken in absence of coverage or questionable cases.


* Assigns work to subordinate Claim Examiners.

Determines and delegates settlement authority to Claims Examiners, in conjunction with Claims Vice President.

Retains higher settlement authority beyond scope of subordinates; may directly settle such cases.

Refers cases beyond scope of authority to Claim Vice President.


* Supervises investigations and oversees settlement or disposition of claims by assuring prompt contact of insureds and claimants, timely investigation, and equitable settlement.


* Establishes loss reserves to reflect probable Company obligation; and reviews and modifies reserves as necessary.


* Provides direction and counsel by identifying areas of improvement needed.


* Participates in human resources processes affecting subordinates in assigned unit, conducts Performance Evaluations, implements training and development.

Participates in salary administration process.

Responsible for recruitment and staffing of unit, in partnership with assigned Recruiter, as vacancies occur.


* Personally manage certain complex claims and reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business.


* Reviews progress and status of claims with your team and discusses problems and suggested remedial actions.


* Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.


* Informs claimants, insureds/customers or plaintiff attorney of denial of claim when applicable.

QUALIFICATIONS

ABOUT US

Chubb is a world leader in insurance.

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are commit...