Personal Risk Services Implementation Specialist

JOB DESCRIPTION

Key Responsibilities:


* Collaborate with PRS' stakeholder groups (Underwriting, Operations, Risk Consulting, Sales, Claims, Marketing) and Product to understand implementation needs and ensure proper communication and training as warranted for new product driven changes.


* Identify upfront impact to PRS stakeholder groups of proposed new changes at a state-specific level that may not be recognized by others as having an impact


* Participate in strategic project prioritization discussions with product leadership, and be available to all Product team members as a resource for guidance on possible impacts when changes are being considered


* User Acceptance Testing (UAT) planning and execution, which includes identifying key focus areas, test case creation and execution.

Partnering with stakeholders on defect prioritization, corrections and signoff.


* For larger rollout initiatives, identify any adverse trends post implementation and work with project leads to close any gaps in requirements, communication, training, etc.


* Ensure a continuous feedback loop with PRS stakeholder groups to support their understanding of core strategies and make required adjustments following the implementation of a project


* Track project implementation needs, issues and solutions for large initiatives

Work seamlessly across PRS departments and influence and guide those outside of direct reporting structure

QUALIFICATIONS

Education

ABOUT US

Chubb is a world leader in insurance.

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.

Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.

Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.