Senior Catering Manager

About Us

Located on the iconic Sunset Strip, The Sun Rose West Hollywood is a newly rebranded, independent, award-winning hotel and a proud member of Preferred Hotels & Resorts.

The property features 149 guest rooms and suites, a signature rooftop poolside restaurant by Wolfgang Puck, a full-service spa, and an intimate live music venue.

Set on the former House of Blues site, The Sun Rose is writing its next great chapter with a guest experience rooted in design, cultural expression, and a strong sense of place.

Delivering an experience that's magnetic, quietly bold, and unmistakably West Hollywood.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Supervise the daily operations of the Catering area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures.

Position is responsible for the daily operations of the Catering area.

Recommend procedural changes.

May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

Essential Duties and Responsibilities


* Clear understanding of both monthly forecasting and the annual budget process.

Understanding of pace and productivity.


* Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data.


* Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations.


* Maintain or exceed budgeted sales and profits in all catering areas.


* Assist in the development and implementation of effective marketing plans for generating catering revenues.


* Participate in the research of the competition's products, services and pricing and use it to develop strategic business plans.


* Optimize room rental charges.


* Experience selling to a variety of market segments.


* Consistently book repeat business by having a track record of long-term client relationships.


* Actively participate in industry related organizations (NACE, MPI).


* Thorough knowledge of sales techniques including strong closing skills and negotiation skills.


* Comfortable with hotel site inspections and client presentations.


* Participate in trade shows and sales blitzes.


* Track record of strong prospecting efforts.


* Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.


* Excellent creative skills to provide innovative set-ups, menus, and f...