Integrated Communications Product Manager

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Business Banking Small Business Client & Frontline Experiences (SMB CFX), you will play a pivotal role in shaping how small businesses manage their accounts and transactions through timely, effective communications.

You will be an individual contributor, championing innovation and transformation at one of the world's most forward-thinking financial institutions.

As a core leader, you will partner closely with engineering, data science, product, design, legal, and other lines of business to define and align key objectives, goals, and strategies.

Your leadership will be instrumental in delivering tailored solutions that address the evolving needs of our clients and frontline employees.

Leveraging your deep expertise in data products, systems, and technologies, you will guide the design and seamless integration of advanced data solutions across the enterprise.

If you have a proven track record of launching successful software products, a passion for empowering small businesses, and the ability to craft creative solutions to challenging customer problems, we invite you to join our team and make a meaningful impact.

Job responsibilities



* Lead the end-to-end product lifecycle by developing and executing a multi-year product vision, launching innovative solutions, and continuously gathering feedback to enhance client experiences, while ensuring scalability, resiliency, and stability through close collaboration with cross-functional teams


* Define and guide a multi-year product strategy and vision for the Area Product Group (APG), building roadmaps that deliver sustained value for customers and the business


* Collaborate with design, research, marketing, data, and technology teams to create cohesive experiences and solutions for bankers, frontline employees, and business clients


* Partner closely with other Lines of Business and cross-functional teams to ensure alignment, leverage synergies, and deliver integrated solutions


* Develop clear documentation, workflows, business requirements, and use cases to support design and development


* Lead and execute product delivery across the full lifecycle, including discovery, requirements gathering, solutioning, design/build, and implementation


* Manage and prioritize the product backlog, including story refinement, ranking, and active participation in Scrum events


* Track and analyze product performance, produce relevant reporting, and identify opportunities for improvement

Required qualifications, capabilities, and skills



* Minimum of 5 years of applicable business experience with demonstrated expertise in product development within an Agile operating model/Scrum team e...