Dispatch Designated Crisis Responder (DCR)

Dispatch Designated Crisis Responder (DCR)
Full-Time (32 hrs/week | 3x10s partial shift)
Mobile Crisis Outreach Team (MCOT) | Bellingham, WA
Wage Range: $35.05 - $51.83/hour DOE
Stabilize Moments of Crisis.

Coordinate Immediate Response.
Compass Health is seeking a qualified Dispatch Designated Crisis Responder (DCR) to join our Mobile Crisis Outreach Team (MCOT) in Whatcom County.

This hybrid role combines clinical decision-making and frontline crisis coordination, offering a unique opportunity to help individuals and families receive timely, trauma-informed support.

Schedule:


* Sunday-Tuesday | 9:00 AM - 7:00 PM


* Thursday | 9:00 AM - 11:00 AM

What You'll Be Doing
As the Dispatch DCR, you'll serve as the central point of coordination for incoming crisis service requests.

You'll assess situations, triage by urgency and complexity, and assign team resources accordingly-while occasionally providing direct outreach and clinical support.

Key responsibilities include:


* Receiving and triaging crisis calls from community partners and the public


* Conducting initial investigations to determine appropriate clinical response


* Assigning crisis cases to MCOT team members based on acuity, location, and capacity


* Evaluating individuals in crisis and determining whether involuntary detention is warranted


* Collaborating with law enforcement, schools, hospitals, and community agencies


* Providing limited in-person outreach services when necessary


* Ensuring all documentation and records are accurate and completed within required timelines


* Maintaining compliance with state regulations, WAC guidelines, and internal policies

Who You'll Be Working With
You'll join a multidisciplinary, mobile crisis response team that serves people of all ages experiencing behavioral health crises.

The team delivers short-term, community-based support grounded in strength-based, culturally responsive, and recovery-oriented care.
What You Bring


* Master's Degree (MA/MS/MSW) in a Behavioral Science-related field (required)


* Qualified Designated Crisis Responder (DCR) and Mental Health Professional (MHP) status under WAC (required)


* Minimum 2 years of direct clinical experience in behavioral health settings


* Knowledge of RCW 71.05 and 71.34


* WA State Approved Supervisor Training (or willingness to complete)


* Current First Aid & CPR certification (or ability to obtain within 90 days)


* Valid WA State Driver's License, reliable vehicle, and insurance

What You Share


* Strong knowledge of crisis stabilization, risk assessment, and involuntary treatment processes


* Ability to independently triage, prioritize, and act with urgency under pressure


* Excellent communication and coordination skills across diverse systems


* Comfort with high-intensity environments and complex clinical decision-making


* Experience with electronic health records and case documentation
...