Inside Rental Sales Representative - Rock Hill, SC

Cornell Pump Company is a prominent leader in the centrifugal pump industry with over 75 years of experience and continuous growth.

Our manufacturing facilities located in Clackamas, OR, Vancouver, WA, and Rock Hill, SC allow us to serve diverse markets such as Agriculture, Industrial, Municipal, Rental, and Mining.

We are seeking a full-time Inside Rental Sales Representative with experience in industrial pumps.

This is an exempt, onsite position based at our office in Rock Hill, SC.

Regular working hours are Monday - Friday, 8:00 am - 5:00 pm.

We offer many company benefits:



* 10 paid holidays and PTO starting at two weeks per year


* 401K Plan - Up to 7.5% (3% employer contribution and up to another 4.5% employer matching) as based on your contribution thereafter: immediate full vesting


* Two medical plans: a PPO and an HDHP with an HSA


* Dental/Vision coverage


* Pet Insurance


* Company-paid Employee Assistance Program (EAP)


* Two weeks of paid Parental Leave


* Company-Paid Life Insurance & AD&D, Short-Term Disability and Long-Term Disability


* Additional Voluntary Life Insurance & AD&D


* Supplemental health insurance: hospital, accident, and critical illness insurance


* Safety Shoes: Get up to $250 reimbursed every two years


* Prescription Safety Glasses: Get up to $250 reimbursement every two years


* Employee Rewards and Recognition Program


* Coffee and healthy snacks are provided daily

SUMMARY DESCRIPTION:

You will handle customer relationships, technical sales, and logistics for pump products.

Ideal day-to-day will include assisting customers with technical applications, preparing sales quotes, coordinating manufacturing and delivery schedules, and reaching out to potential leaders.

You'll also attend industry events, stay current on product knowledge, and work closely with the sales team to ensure smooth project management and exceptional customer satisfaction.

What You'll Do:


* Track stock levels, product flow, cost data, and offsite inventory.


* Oversee logistics, resolve delivery issues, and recommend pump specifications to meet customer needs.


* Build and maintain strong relationships with customers, dealerships, and internal teams through feedback, visits, calls, and training sessions.


* Handle and document customer communications, including inquiries, technical support, and issue resolution.


* Conduct customer outreach and provide product demonstrations, highlighting marketing programs and services.


* Compile customer lists, qualify leads, and sell products and services.


* Prepare sales quotes, technical correspondence, and verify customer orders.


* Offer technical guidance on flow, viscosity, and pressure requirements.


* Maintain and analyze data on prospects, customers, competitors, and market trends.


* Update sales and marketing materials to align with market needs and opportunities.


* Process warra...