FSOP Customer Account Manager

Coke Florida is searching for a Customer Account Manager (Food Service On Premise) FSOP based out of our Jacksonville facility, working Monday - Friday with occasional nights and weekends.

What You Will Do:

Coke Florida is searching for a strong Customer Account Manager to join our FSOP team.

In this role you will help develop data based FSOP sales strategies to help Coke Florida gain a competitive edge within the market.

Roles and Responsibilities:


* Position will focus on developing a portfolio of Food Service On Premise (FSOP) Key Account customers and an assigned traditional FSOP Channel (i.e.

Amusement/Recreation, General Merchandise/Retail/Auto, Lodging, Health/Hospital, Education or Airline/Cruise Ships, etc.).


* Support the Coke Florida territory and work collaboratively with cross-functional teams whereby interaction is inclusive of but not limited to Profit Growth Management, Demand Planning, Commercial Marketing, Sales Operations, Local Field Sales and CCNA to insure the highest-level customer service and performance.


* Establish strong existing customer relationships with new and existing customers.


* Partner with leadership for continually improvement of partnerships with clients, while utilizing success stories to build new clients.


* Maximize performance potential within FSOP Customer and Channel portfolio and be accountable to achieving targeted objectives.


* Full responsibility for portfolio of existing customer relationships for traditional FSOP Key Accounts.


* Develop our existing customer base while also expanding our FSOP outlet universe by identifying, prospecting and converting competitive Key Account-level customers.


* Negotiate contracts for new business and re-negotiate contracts for existing business.


* Oversee FSOP Channel performance for an assigned Channel while creating and executing Channel-specific programs that achieve targeted objectives (i.e.

Channel Picture of Success, Deep Dive analyses, Gap solves, etc.).


* Execute forecasting process for an assigned FSOP Channel to ensure accurate forecasting of key metrics (Volume, Revenue, Revenue/cs., etc.).


* Provide feedback on marketplace conditions including but not limited to: competition, channel plans, and pricing architecture.


* Identify opportunities with on-going business performance and create solutions to close gaps in volume, price, profit, and net outlets.


* Conduct post promotional analysis measuring the success levels of promotions and making any necessary changes to price/package plan.


* Monitor business performance for gaps versus plan and lead development of contingencies and gap solves.


* Lead the development and achievement of comprehensive annual and multi-year business plans for customers and an assigned FSOP Channel.


* Become a Subject Matter Expert (SME) within the FSOP Channel within the Industry Participate in select key senior management customer calls to pro...