Certified Pharmacy Technician, Inbound Phones - Remote, TN - Accredo Specialty Pharmacy

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions.

If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.

Accredo Specialty Pharmacy is looking for licensed Pharmacy TechniciansONLY in TN.

Candidates MUST reside and be licensed in TN only!

As aCertified Pharmacy Technician, residingin TN, you willWork from home,assisting patients in receiving life sustaining medications to help manage rare and/or chronic diseases.

You'll be empowered to engage patients, insurance companies, and multiple departments to process Prescription orders and ensure timely shipment of medications.

This role is very detail oriented, and you'll spend the majority of your day working on our computer system entering data and talking on the phone.

This is a front end position where you'll assist patients in 3 separate roles within this team;


* - Communicate directly with patients, prescribers, and healthcare professionals via inbound calls.
- Receive inbound calls for new verbal prescriptions and clarifications on existing orders
- Reconcile patient charts with new demographics and health related information from your interactions.

How you'll make a difference:


* Ensure prescriptions are accurately entered into system.


* Investigate issues with pharmacist, doctors & other healthcare providers.


* Provide guidance to our patients about medication coverage.


* Juggle multiple tasks without sacrificing attention to detail.

What you need to do the job:


* High School Diploma or GED


* Must reside in TN


* Customer Service experience required, phone experience, a plus


* Valid Pharmacy Technicianlicense/certification/registrationas required by state laws.


* Tech Savvy- Strong computer / data entry ability with Microsoft Office products


* High speed internet with wired ethernet connection.


* Private & quiet workspace

What you'll love about working at Cigna:


* Fun, friendly, and unique culture - Bring your whole self to work every day!


* Medical Dental & Vision start 1st day.


* 18 days Paid Time Off & 8 Paid Holidays


* Employer Contributions for HRA and HSA accounts


* 401K with Company Match


* Tuition Assistance

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial sta...