SSA OFR LCL Manager

Job Description: SSA LCL Manager

Job Location: Any SSA Country
 

Role Description:
 

Ensure the execution of the end-to-end process of LCL import and export shipments as well as the product strategy, acting as an escalation point for the internal client and external to ensure a quality service.
 

Key Responsibilities:
 


* Develop the LCL strategy (product and operation) with suppliers and customers for volume growth, ensuring profitability and maximizing the use of own consolidated.


* Direct and supervise the performance and compliance with the team’s indicators.


* Develop successful relationships with customers ensuring that their requirements are answered in a timely manner.


* Identify areas for improvement and implement actions reviewing indicators and quality of service.


* Participate in monthly KPI reviews with external clients.


* Create, build and maintain excellent relationships with suppliers and customers.


* Ensure proper implementation of new businesses.


* Guarantee the closure of files in time and form with quality avoiding losses.


* Ensure the income of Job Profitability note in the Sick Files.


* Supervise that the entry of WIPS and Accruals is complete and correct.


* Supervise team responsibilities, ensuring the correct balance in workloads.


* Actively participate in the development and training of specialists and identify training needs.


* Ensure on-time billing, profitability of shipments and EBIT of the product agreed to Forecast and Budget. 


* Ensuring productivity by FTE


* Participate in the definition of the Budget

   

Key Qualifications:


* Degree in International Business, International Trade, Transport Engineering, Industrial or related.


* At least 3 to 5 years of experience in handling LCL maritime import and export processes.


* Knowledge and management of shipping companies, terminals and coleaders.


* Knowledge of the forwarding business.


* Knowledge of P&L and Forecast.


* Management of a work team.


* Advanced English.


* Knowledge of the process for the consolidation of a Sea Freight.


* Mastery of import processes and maritime export.


* P&L Domain.

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