Recruiting Manager

Job Summary:

The Head of Delivery is responsible for overseeing the successful delivery of products, services, or projects to clients and/or internal stakeholders.

This leadership role ensures that delivery teams operate efficiently, meet quality standards, and align with strategic business goals.

The ideal candidate will have a strong background in project management, client engagement, and cross-functional leadership.

In this role, you’ll oversee a team of recruiters, manage recruitment efforts for key roles/initiatives, and implement innovative and scalable sourcing strategies to meet evolving business needs.

This role requires close collaboration with internal leadership, Clients, and Non-Profit partners to drive workforce development initiatives and successful talent placement.

This role is a key driver of operational excellence, customer satisfaction and community impact.

Job Location:
Fully Remote

Responsibilities

Essential Functions:

Strategic Leadership & Team Management

• Effectively run daily standups for resource allocation and align body of work

• Manage and prioritize all inbound projects for delivery.

Examples of projects include, but are not limited to:
    • Recruiting on FTE and Contingent hiring needs
    • Candidate management for scheduled calls tied to associated partnerships

    • Communication and attendee strategies around Virtual Career Fairs and Delivery Events

• Provide best practices and solutions around engagement of candidates coming from partners

• 1:1s for team members weekly/ biweekly to diagnose performance, evaluate activity and quality of work, lead and mentor the team to ensure they meet performance goals and client expectations, develop and implement delivery strategies that align with organizational initiatives and market trends to improve individual/team performance, and collaborate with executive leadership to forecast hiring needs and resource allocation.

• Review program health data and provide consultative and proactive approaches to any opportunities for improvement

• Review weekly, quarterly and annual metrics, extracting trends and insights to overcome any barriers to successful delivery

• Implement process improvements to enhance efficiency, scalability and candidate experience.

• Utilize data driven insights to optimize recruiter performance and delivery outcomes.

• Foster a culture of accountability, innovation, and continuous improvement.

• Align delivery operations with broader organizational goals and market demands.

Process Management and Cross-Functional Collaboration

• Partner with the Customer Success team to understand Client staffing needs and ensure timely, high-quality fulfillment

• Collaborate with the Business Development team to support new Client onboarding and delivery readiness

• Act as a strategic advisor to internal stakeholders on delivery capabilities and workforce trends

• Creation, implementation and enforcem...