Inside Sales Account Manager

Major Areas of Responsibility:


* Field all incoming phone calls directed to the sales desk


* Respond to all email inquiries


* Manage outbound campaigns in conjunction with marketing to achieve new sales


* Manage interactions between the sales managers and the channel resellers


* Achieve assigned quota based on personalized SIP (Sales Incentive Plan)

 

Primary Objectives:


* Respond to all sales inquiries in a timely and thorough manner


* Delight customers by upholding rf IDEAS’ superior customer satisfaction standards through impeccable service delivery


* Create a pipeline of sales opportunities for follow-up by the Territory Manager


* Assist with tradeshow follow-up and lead generation

 

Specific Responsibilities:


* Input all new customers into database and categorize them accurately to specific company parameters


* Log all communications with new and existing customers into contact management system


* Perform technical needs assessment with customers, select product fit, match to proper price level and prepare a sales quotation


* Perform lead hand-off to proper distribution and channel partners when integration and 3rd party software services are required


* Evaluate non-domestic inquiries, log such inquiries and provide proper lead hand-off to distribution partner handling that geography


* Provide sales support to senior sales team and their key accounts as required

 

Required knowledge, skills and abilities:

Distribution sales and channel management experience is required.

 

Preferred:

A working knowledge of radio frequency (RFID) technology, along with access control using RFID technology, various ID badge formats and reader types is a plus.  Broad knowledge and experience with the following applications is preferred: SSO (single sign on), MFP (multifunction printing), time-locking and industrial automation.

 

Education and Experience:

A Bachelor’s degree in Business Administration, or equivalent, plus 4-7 years’ experience in a similar role

 

Physical Demands:  None specified

 

Work Environment:  Office / Flexible Work at Home

  

Benefits:


* Health, Dental, Vision


* Employer Paid Life/STD/LTD


* 401K + Company Match


* Employee Stock Purchase Program


* Educational Assistance


* Competitive PTO Package & Paid Company Holidays


* Wellness Program

 

Behavioral Assessment

 

In addition to supplying us with your resume, we ask that you take our Behavioral Assessment through Predictive Index by going to the following link:

 

https://assessment.predictiveindex.com/bo/B3WV/InsideSalesManager_Oct2025_144521

 

Tips:
1.

Complete the assessment in a quiet place, free from interruption, in one session
2.

Take as much time as you wish to complete this assessment— typically takes