Agency Operations Manager

The Agency Operations Manager is responsible for overseeing all aspects of agency operations.

This role ensures efficient service delivery, compliance, and alignment with strategic growth objectives across all departments.

As a full-time employee of United Insurance, you would join an outstanding, supportive culture of employees.

You would also gain several attractive benefits, including the following:


* Paid vacation and sick (ESTA) days;


* Health, dental, vision, and life insurance;


* Long and short-term disability;


* 401(k) retirement plan with company match;


* Education reimbursement;


* Wellness opportunities;


* Training and development opportunities;


* Pay for performance;


* Promote from within philosophy;


* Bank products and services;


* Inclusive employer that celebrates and encourages the uniqueness of each person;


* Veteran friendly employer.

We have an excellent opportunity for a full-time Agency Operations Manager in Wayland, MI.

United Insurance is searching for driven individuals who are focused on building relationships with our customers by meeting their commercial insurance objectives.

Whether you have several years of experience or are new to the insurance industry, we would love to help you achieve your personal and professional goals.

The Agency Operations Manager position is a fundamental position at United Insurance.

This position is the front-line position for our commercial insurance agency.

This is an important role of being the first impression our commercial insurance customers have of United Bank and United Insurance.

You will assist the commercial insurance agents with quoting, application submission, and follow-ups.

You will also be responsible for renewal reviews, reviewing commercial policy audits, processing transactions and endorsements, and updating the client management software.

You will also establish relationships with company underwriters to understand underwriting requirements and work between the customer and the insurance companies.

You will also be responsible for areas of compliance as it relates to your position and may be assigned special projects or additional duties. 

Preferred qualifications:


* Demonstrated success in insurance agency operations management.


* Strong leadership, analytical, and decision-making skills.


* Excellent verbal and written communication abilities.


* Proficiency in agency technology platforms (e.g., MIS, document management systems, carrier portals, Microsoft Office).


* Appropriate state insurance licenses required.


* In-depth knowledge of insurance agency operations, including departmental planning and administration.

 

United Bank and United Insurance is proud to be an Equal Opportunity and Affirmative Action Employer, and to have an inclusive culture to promote and ensure equal opportunity decisions regardless of race, color, gender, disability, sexual orientation, gender identity, veteran status or any other legally protected status.
 

If you require an accommodation to apply to this position, please call (616) 559-4526, or email careers@UnitedBank4U.com.

This contact information is for a...