Server/Busser

About Us

Sophisticated design, luxurious amenities, bright lights and breathtaking views are just some descriptions of our hotel.

Who wouldn't want to be part of it? Immerse yourself in Times Square, heart of New York City.

Here at the Renaissance TSQ, we are like a big work family embracing each other and valuing our diversity.

Come join the team to enjoy the grand options offered such as traveling perks, health benefits packages and prosperous retirement plans along with so much more! Let's discuss how to make you part of our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

The compensation for this position ranges from $17.31-$22.75 based on experience.

Essential Duties and Responsibilities


* Check station before, during and after shift for proper set-up and cleanliness.


* Setup and maintain the breakfast buffet


* Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.


* Record the details of the order from the guests, repeating the order to the guest to check for accuracy.


* Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.


* When complete, retrieve orders up to 30 lbs.

from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.


* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.


* Replenish beverages as necessary and check with guests for overall satisfaction.


* Market and serve upon request any dessert items or specialty coffees.


* Operate the Point of Sale procedures to pre-check order and close out the check.


* Present the check to guest promptly.


* Quickly clear dirty table settings and prepare table for resetting.

Promptly and consistently reset all service ware.


* Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.


* Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.


* Transport all dirty tableware from dining room to dishwashing area for proper cleaning.


* Comply with attendance rules and be available to work on a regular basis.
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