Business Development Manager

Business Development Manager
B2C eCommerce & B2B eCommerce

Role will be covering: South Region 
Location: Flexible

Here at DHL Express UK, we are an employer of choice, a recognised Top Employer and specialists in providing Excellence, Simply Delivered.

You could join our team of over 4000 employees dedicating themselves in Connecting People and Changing Lives through express delivery of parcels and international shipments from some of the best loved and most widely recognised brands across the globe.

DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company.

We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities.

Our Values

Our values and culture are DHL Express UK are an extremely important aspect of our business.

We embody our culture in three core attributes;

·        Head: Being Results Orientated &  Leveraging Strengths

·        Heart: Providing Purpose & Having and Creating Trust

·        Guts: Being Positive about Challenge, Uncertainty and Change & Focussing on Clear Priorities

What you’ll do:

·        Use established processes and inter-personal management skills to co-ordinate and develop relationships both externally and internally

·        Utilise the DHL global sales process to systematically manage all customer opportunities, using the reporting tools to ensure consistent sales approach.

·        Implement the country Sales Plan, Sales Strategy and Sales Budget in the responsible territory

·        Set strategic objectives for growth and increased profitability across the responsible territory using knowledge of local mix of air and road express business

·        Provide appropriate results as input for review and/ or development of the annual Sales Plan and Sales Budget.

·        Conduct Sales Forecast procedure for responsible territory to compare actual performance to budget (and subsequent re-forecasts) as part of country review

·        Visit customers as needed to support co-selling as the most senior salesperson in the sales territory

·        Act as senior local escalation point for customers and sales executives to ensure customer retention

·        Establish customer visit accompaniments and team debrief for all sales executives with the overriding aim of achieving the revenue targets.

·        Identify performance gaps and improvement opportunities from the reviews of sales force activities (at portfolio level) and sales KPIs

·        Conduct Sales Key Performance Indicators reviews to analyse the business dynamics at individual and portfolio level to evaluate the effectiveness of sales resources

·        Analyse business results (area, territory) through available sales revenue, margin & activity reports and utili...