Senior Manager of Software Engineering, Global Customer Platform

When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.

You were made for this.

As the Senior Manager of Software Engineering at JPMorgan Chase within the Consumer & Community Bank Global Customer Platform team, you will take on a leadership role by offering technical coaching and advisory to multiple technical teams.

You will also be responsible for anticipating the needs and potential dependencies of other functions within the firm.

Job responsibilities


* Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks


* Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures


* Ensures successful collaboration across teams and stakeholders


* Identifies and mitigates issues to execute a book of work while escalating issues as necessary


* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team


* Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills


* Formal training or certification on software engineering concepts and 5+ years applied experience.

In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise


* Experience leading teams of technologists


* Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives


* Experience with hiring, developing, and recognizing talent


* In-depth knowledge of the services industry and their IT systems


* Practical cloud native experience


* Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines

Preferred qualifications, capabilities, and skills


* Experience working at code level

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to...