Payments- Cross Currency-Product Senior Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Treasury Services Cross Currency Product Development, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities



* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Collaborate with Technology partners on product enhancements requirements and troubleshooting when product issues are raised


* Maintain product roadmap and prioritized backlog that guides development efforts and ensures alignment with the product vision


* Support the end to end product development lifecycle, from ideation and design to development, testing and launch


* Support management in implementing solutions to mitigate risk associated with cross currency payment products and services


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy


* Strong analytical skills


* Ability to develop collaborative relationships with business stakeholders


* Curiosity to dig into data to identify root cause efficiency opportunities


* Creative problem solver


* Ability to use data to tell stories and drive behavior and translate business objectives into quantifiable metrics


* Proficiency in Microsoft excel and PowerPoint

Preferred qualifications, capabilities, and skills



* Payments knowledge

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent...