Senior Product Associate - Digital Channels Middleware Platforms

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Digital Channels Middleware Platforms team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities



* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development


* Exhibits an executive mindset and communication to work alongside stakeholders


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Create and maintain a prioritized backlog based on customer research, analysis and backed it by data/evidence

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy


* Ability to take a Digital product to the market, and establish a culture to support ongoing business and growth


* Understand REST API framework and technical specification, to identify any gaps with respect to functional specification


* Experience of working with JIRA, Swagger and API designing and documentation.

SOAP, XML, JSON and other similar web services protocols/ technologies


* BS/BA degree or equivalent experience


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Able to do data analysis to understand how to improve processes and able to productize 'data analysis

Preferred qualifications, capabilities, and skills



* Experience in software development companies/Financial Technology experience with data analysis and management


* Demonstrated experience writing Agile user stories and creating dashboards


* Excellent verbal and written communication with the ability to forge lasting relationships with the scrum team


* Excellent analytical and problem...