Banking Payments, Payment Experiences and Services (PxS) -Associate, Product

Join our Banking Payments team and help shape the future of how customers move money.

As part of a motivated and forward-thinking group, you'll drive innovation, simplify business processes, and deliver payment services on today's most important platforms.

Be part of a team that values collaboration, creativity, and a relentless pursuit of product excellence.

Job Summary
As an Associate in the Payment Experiences and Services (PxS) team, you will play a crucial role in supporting move money services by managing backlogs, writing epics and user stories, and collaborating with scrum teams.

You will work closely with product leads and stakeholders across the Banking Payments organization to ensure the successful development and implementation of payment solutions.

Your strong communication skills, understanding of agile methodologies, and experience in product management will help drive the product vision forward.

Job Responsibilities


* Collaborate with development teams and business partners to build meaningful relationships and achieve common goals.


* Provide domain knowledge to agile development teams and facilitate workshops.


* Translate requirements and functional designs into actionable user stories in JIRA for scrum teams to deliver.


* Partner with developers, user experience designers, subject matter experts, legal, and compliance teams to ensure deliverables meet business and regulatory needs.


* Gather and document requirements from teams needing work on the Payments Platform and manage dependencies across teams.


* Build and maintain Confluence overviews of current work, plans, and milestone tracking in partnership with scrum masters.

Required qualifications, capabilities and skills


* 2+ years of experience in a Business Analyst or Product Manager role with exposure to Agile methods, process, and execution.


* Experience developing business requirements, writing user stories, and creating testing conditions, use cases, and validation criteria.


* Proficiency with Jira, Microsoft Office (Excel, PowerPoint, Visio, MS Project).


* Strong verbal and written communication and presentation skills, with the ability to engage stakeholders and senior management.


* Excellent analytical and logical thinking skills to understand and analyze complex business processes.


* Strong organizational and prioritization skills, attention to detail, and interpersonal skills.

Preferred qualifications, capabilities and skills


* Background in financial services, retail banking, or payments

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

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