Assistant Director of Information Systems and Technology – SERC/AIRC

Job Description

The Assistant Director of Information Systems and Technology is a vital member of the SERC/AIRC Operations team who will oversee IT operations, infrastructure, and staff to support SERC’s and AIRC’s mission and organizational goals.

This position reports directly to the SERC/AIRC Chief Technology Officer. 

The successful candidate will possess strong leadership, communication, problem-solving, project management, and collaboration skills to work effectively with both technical and non-technical stakeholders. 

Key responsibilities will include but not be limited to:


* Architect, implement, and maintain websites and applications on cloud infrastructure, primarily AWS.


* Oversee development and testing of web applications to ensure high-quality.


* Build, release, and manage the configuration of all production systems.


* Manage a continuous integration and deployment methodology for server-based technologies.


* Proactively conduct monitoring, disaster recovery, logging, and auditing to ensure maximum uptime.


* Serve as liaison with the Stevens Division of IT on managing various services, licenses, and projects as needed.


* Research emerging technologies, make recommendations, and deliver technical training for staff.


* Collaborate with consultants, vendors, and Stevens Division of IT to address technical, operational, and security needs of SERC/AIRC.


* Oversee data governance, storage, and lifecycle management practices across SERC/AIRC systems.


* Work closely with the Data Strategy team to align IT infrastructure with research and operational data initiatives, ensuring secure, compliant, and scalable handling of data.


* Support researchers and staff in data-related tasks, including access, integration, quality assurance, and reporting and Capstone projects.


* Coordinate the selection, purchase, and management of equipment, technology, and related materials for SERC/AIRC office space and conference rooms and for all staff and researchers for both on campus and remote use.


* Maintain a database of all SERC/AIRC equipment, software, and licenses and track their renewal and upgrades.

Requirements


* Bachelor's degree in a related field; Master’s degree preferred.


* Approximately 4 years of related work experience, preferably including in a supervisory capacity.


* Experience in IT management, systems analysis, and technical support. 


* Experience with AI safety, cost optimization, and best practices for working with large language models.


* Exposure to compliance frameworks (e.g., NIST 800-171, FedRAMP, CMMC) and secure data management.

Technical Skills


* Knowledge of AWS (EC2, Lambda, S3, Cognito, SES, Elastic Load Balancers, etc.)


* Web fundamentals - HTML, JavaScript, and CSS


* Front-end (CSS) frameworks such as Foundation or Bootstrap


* JavaScript frameworks like Angular, React, or Ember, etc.


* NodeJS, PH...