Utilities Manager

Job Title: Utilities Manager

Division: Corporate - Multifamily

Supervisor: AVP, Multifamily Operations & Strategy

FLSA Status: Exempt

Location: Dallas, TX

JOB PURPOSE: As a Utilities Manager is responsible for overseeing utility expense and reimbursement programs across the portfolio, ensuring billing accuracy, driving cost efficiency, and contributing to sustainability initiatives.

This role plays a key part in analyzing utility consumption trends, supporting compliance efforts, and delivering actionable insights to leadership for operational and sustainability improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES



* Manage the operational aspects of the utility management program, including direct supervision of an analyst(s).

Ensure timely and accurate execution of core functions such as data analysis, budgeting, compliance reporting, and vendor coordination.


* Track and report on utility rate changes.


* Investigate anomalies in utility data and coordinate with leadership and third-party vendors for resolution.


* Develop annual and acquisition-related utility budgets; ensure budget variances are explained.


* Prepare and deliver regular utility performance reports to Multifamily Leadership.


* Ensure third-party billing vendors align with lease addendums and internal policy.


* Manage transitions during acquisitions, including utility account setup and vendor onboarding.


* Oversee mandatory energy filings and compliance reporting (e.g., NCUC, ENERGY STAR).


* Support and implement sustainability and energy-efficiency initiatives.


* Participate in the company's sustainability committee and help align utility practices with goals.


* Help develop and update SOPs related to utility and sustainability practices.


* Lead or contribute to special projects as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



* Minimum 3-5 years of experience in utility management, financial analysis, or sustainability programs, preferably within real estate or property management.


* Bachelor's degree in Business, Finance, Sustainability, or a related field (or equivalent experience).


* Experience with utility expense and reimbursement budgeting required.


* Experience managing third-party utility vendors


* Strong analytical skills with ability to translate data into actionable insights.


* Proficient in Microsoft Excel; experience with utility management software's


* Excellent communication skills and ability to collaborate with both technical and non-technical stakeholders.


* Demonstrated project management capabilities and ability to lead cross-functional initiatives.

WHAT W...