VP, Head of Operations - StreamLabs

JOB DESCRIPTION

We are seeking a dynamic and results-driven Head of Operations to lead and oversee the day-to-day operations of our organization.

The ideal candidate will be responsible for driving operational excellence, optimizing processes, and ensuring the seamless execution of business strategies.

As a key member of the leadership team, the Head of Operations will play a critical role in shaping our revenue growth, order fulfillment, procurement, and supply chain management, fostering a culture of innovation, and delivering exceptional value to our customers and stakeholders.

Key Responsibilities:

Strategic Leadership


* Develop and implement operational strategies aligned with the company's overall goals and objectives.


* Collaborate with the leadership team to define long-term business plans and growth initiatives.


* Identify opportunities for innovation and continuous improvement across all operational functions, including procurement and supply chain.

Operational Excellence


* Oversee the company's core operations, including warehouse/order fulfillment, accounts receivable/accounts payable, supply chain, procurement, production, and partner with customer experience/service.


* Establish and monitor key performance indicators (KPIs) to measure operational efficiency and effectiveness across procurement and supply chain activities.


* Ensure compliance with industry regulations, company policies, and quality standards.

Procurement and Supply Chain Management


* Develop and execute procurement strategies to ensure cost-effective sourcing of materials and services.


* Build and maintain strong relationships with suppliers and vendors to optimize supply chain performance.


* Monitor inventory levels, demand forecasting, and supplier performance to ensure timely delivery and minimize disruptions.


* Implement best practices in supply chain management to enhance efficiency, reduce costs, and improve overall operational effectiveness.

Team Leadership


* Build, mentor, and lead a high-performing operations team, fostering a culture of accountability and collaboration.


* Provide guidance and support to department heads, ensuring alignment with organizational priorities.


* Promote professional development and succession planning within the operations team.

Process Optimization


* Analyze and streamline workflows to improve productivity, reduce costs, and enhance customer satisfaction.


* Implement best practices and leverage technology to drive operational efficiency across procurement and supply chain functions.


* Manage budgets, resources, and timelines to ensure the successful execution of projects.

Risk Management


* Identify and mitigate operational risks to safeguard the company's assets and reputation.


* Develop contingency plans to address potential disruptions in procurement and supply chain operations and ensure business continuity.

QUALIFICATIONS

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