Head of Talent & EX CAO Strategic Program Management Office

The Chief Administration Office (CAO) for Talent & EX is seeking a highly experienced and dynamic Executive Director to lead the Project Management Office.

This pivotal role is responsible for driving the organization's highest-priority initiatives, ensuring all workstreams are executed efficiently and in alignment with the organization's vision for future-ready talent and employee experience.

As the Head of Talent & EX CAO Strategic Program Management Office, you will bring structured program management, strong stakeholder influence, and a change leadershipmindset to deliver results across complex, multi-year programs.

Ideally, you will be a disciplined executor and trusted advisor, comfortable shaping executive-level conversation, translating strategy into actionable roadmaps and ensuring timely delivery.

Job Responsibilities


* Partner with executive sponsors to set objectives and success measures while establishing a robust framework for prioritizing initiatives and resource allocation to optimize impact


* Connect project activities to the company's long-term business strategy, anticipating cross-functional impacts


* Own end-to-end project roadmaps and delivery for large scale transformation efforts


* Drive milestone tracking, dependencies management, risk mitigation, and issue escalation across the portfolio


* Directly manage, or provide oversight for, high-risk/high-visibility programs.

Identify and mitigate program risks, issues, and dependencies across the division and with partners


* Implement and enforce standardized project management methodologies, tools, and controls to ensure consistent, high-quality delivery and be able to translate complex program updates into clear, concise, decision-ready executive materials


* Serve as the central point of contact between project and product teams and the executive leadership group, facilitating both alignment and active discussion


* Build strong, effective relationships with senior stakeholders across functions (e.g., Technology, Risk, Finance, HR, Operations)


* Define, track, and report KPIs for project success (e.g., employee NPS, productivity, time-to-hire, capability build)


* Monitor and ensure realization of projected benefits from project investments


* Co-define KPIs with product and executive leaders, using effective tracking methods for performance with both lagging and leading indicators


* Build, mentor, and lead a high-performing team of project management professionals while fostering a collaborative, inclusive, and results-driven culture within the PMO


* Manage resource planning, talent development, and performance management for the team

Required Qualifications, Capabilities, and Skills


* Project & Portfolio Management Expertise: Mastery of PMO best practices, portfolio governance, and program risk management.

Experience running multiple interdependent workstreams, and cross-border teams.


* Execution Le...