Credit Supervisor

Credit Supervisor

Land O'Lakes is hiring a Credit Supervisor to join our Customer Financial Services team.

As a Credit Supervisor, you will be responsible for overseeing and managing credit processes within the organization.

You will be responsible for evaluating the creditworthiness of customers, establishing credit limits, and ensuring a timely collection of outstanding payments, along with managing a team of credit professionals.This is a critical role within the organization as credit management directly impacts cash flow and financial stability for Land O'Lakes.

This position is located at our Headquarter office in Arden Hills, MN (hybrid work arrangement each week).

Qualified internal candidates may be considered for a virtual/remote work arrangement.

Key responsibilities include:


* Manage a credit team of 5 credit professionals to ensure company policies and procedures are followed and provide leadership, training, and mentoring to your team and peers.


* Assess the creditworthiness of new and existing customers using various tools and techniques, such as credit reports, financial statement analysis, industry detail and customer inquiries for you and your team.


* Establish and enforce appropriate payment terms and credit limits based on financial strength, payment history, credit and industry reports.


* Responsible for team performance and outcomes of A/R aging goals.


* Proactively monitor and follow-up on overdue accounts, escalating issues as necessary.


* Build and maintain strong relationships with clients and partners, addressing inquiries and resolving issues promptly.


* Negotiate and set up payment plans or resolutions for customers who are experiencing financial difficulties.


* Collaborate with sales and customer service teams to resolve credit disputes and address customer inquiries related to credit terms and conditions.


* Lead and participate in various projects aimed at process improvements and achieving departmental and company objectives.

Education and Experience:


* Bachelor's degree in business or related field required.


* Minimum of 4 years' relevant work experience in credit, financial services and/or accounts receivable


* Proficiency with Microsoft Office Products (Teams/Excel/Outlook/Word); Intermediate-to-advanced Excel preferred.


* Experience with JD Edwards, SAP or other ERP system preferred.


* Prior supervisory experience desired.

Competencies and other skills:


* Excellent oral and written communication skills, capable of prioritizing and making decisions under pressure.


* Strong analytical skills with the ability to analyze financial statements and assess credit risks.


* Proficiency in credit analysis tools and software.


* Knowledge of relevant regulations and best practices in credit management.


* Strong leadership skills in managing and leading a diverse, decentralized credit team.


* Problem-solving and critic...