Director of Restaurants & Bars

About Us

At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people.

For over a century, our iconic resort has set the standard for luxury and service in the Bay Area.

We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues.

Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area.

Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.

Essential Duties and Responsibilities


* Direct day to day operations for all restaurant outlets, room service, culinary, stewarding, beverage, banquet, and purchasing operations.


* Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.


* Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.


* Develop, implement, and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives.


* Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.


* Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.


* Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.


* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, a...