Operations Lead - Emergency Medicine (Kansas) - Remote - Nationwide

Remote, Nationwide - Seeking Operations Lead

Everybody Has A Role To Play In Transforming Healthcare

As an Operations Lead, you play a vital role in our mission to improve lives.

Provide support to an Operations team or region as directed by your Supervisor or Manager.

At Vituity we know the impact you can have.

Join the Vituity Team.

At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose.

We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities.

We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year.

With Vituity, if you ever need to move, you can take your job with you.

The Opportunity


* Assess training opportunities and provide training to team.


* Create and analyze reports.


* Conduct payer or practice line analysis.


* Support team with Q&A.


* Ensure team procedures are current.


* Support supervisor with daily workflow or quality assurance audits.


* Work collaboratively with another department or region.


* Other tasks as assigned by Supervisor or Manager.


* Identify trends and communicate to manager or leadership team.

Required Experience and Competencies


* Thorough knowledge of all department tasks required.


* Ability to navigate multiple systems simultaneously and proficiently required.


* Thorough knowledge of RCM Operations isrequired.


* Strong knowledge of Microsoft products; Word, Excel, and Outlook required.


* Ability to comply with RCM billing policies and procedures required.


* Ability to prioritize workflow and work autonomously required.


* Ability to delegate and follow up timely required.


* Bilingual oral and written capability preferred.


* 2+ years of customer service or call center experience preferred.


* Ability to communicate trends to the leadership team clearly.


* Ability to problem solve challenges that may not be outlined in a manual.


* Ability to provide feedback and train team personnel.


* Clear and concise written and verbal communication.


* Ability to perform tasks as directed by supervisor or manager.


* Demonstrates leadership abilities.


* Possess strong interpersonal skills to work within a team environment.


* Ability to read and comprehend simple instructions, short correspondence, and memos.


* Demonstrate effective customer service skills with internal and external customers.


* Ability to effectively present information in one-on-one or small group situations to customers, clients, or ...