HR Operations Time and Absence Manager - Hybrid

The HR Operations Time and Absence Manager, manages the Workday Time Tracking team and function in a complex environment involving the multiple integrations of the legacy time and productivity systems with Workday.

In this fast paced and diverse role, the individual manages all Workday configurations to ensure compliance with labor laws and Cigna's Compensation, Leave, and Payroll policies.

Leads Time Tracking for acquisitions and integrations.

Oversees HRO staff activities related to new functionality, product releases, year-end projects, and updates to operating procedures.

Serves as SME for Time Tracking and Absence, supporting LOA/PTO administration, DOL disputes, case escalations, legal matters, and M&A integrations.

Advises Legacy Cigna and ESI system owners on interface updates and maintenance.

Provides strategic direction for evaluating and implementing new time and absence tools, including global Workday adoption.

Accountabilities


* Directs the conversion and implementation of the Time Tracking and Absence delivery systems to new HR Operations providers, operationalizing requirements and leads testing as applicable.


* Manages the Time Tracking team in delivering exceptional customer service by supporting case escalations by HR Operations (HRO) Employee Service Center and business leaders, and through the development, testing and implementation of change requests to improve system functionality, address defects and update procedures to improve efficiency and customer experience.


* Leads steady state time tracking projects.


* Vendor management of HR Operations team in delivery of services in compliance with Cigna policies and Federal/ State regulations surrounding calculation of time, overtime and additional pay components.


* Collaborates with Benefits COE in development, testing and implementation of new Cigna policy and legal requirements for all Time Away From Work policies, PTO & LOA administration including the operational design requirements.


* Collaborates with Compensation COE in the development, testing and implementation of new Cigna compensation policy and legal requirements for time tracking (WD and legacy systems) impacting employee pay.


* Collaborates with APAC Compensation counterparts in the development, testing and implementation of new Cigna policy requirements of LOA administration for Non-US based employees.


* Provides direction and operational requirements with Legacy Cigna COE on new compensation, time and absence policies and enhancements.

Collaborates in communicating change management, testing and implementation of system / integration enhancements.


* Provides oversite and direction on time and absence related interfaces to payroll.


* Leads M&A system interfaces of time tracking and absence systems.


* Participates in change management activities relating to system implementations and M&A's, including the development and delivery of content/ presentations a...