Manager, Robotics Solutions Engineer

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Customer Management

Job Sub Function:
Technical Field Service

Job Category:
People Leader

All Job Posting Locations:
Remote (US), Santa Clara, California, United States of America

Job Description:

The Manager, Robotics Solutions Engineering, will be tasked with leading a team of Robotics Solutions Engineers, developing their technical knowledge of the Ottava system, and preparing them to be best-in-class field based representatives of Johnson & Johnson MedTech.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness.

Learn more at https://www.jnj.com/medtech

Key Responsibilities:


* Mentor and develop the team into a culture of service to drive business results.


* Leading a team responsible for verification, testing, configuration management, and root-cause analysis of robotic systems including operating the system in clinical settings. 


* Development and coaching of the team in skills necessary to provide excellent service and support to healthcare professionals, ensuring optimal system performance and customer satisfaction. 


* Execute specific tasks including documentation and metrics for the team.


* Participate in process improvement discussions to increase team efficiency and effectiveness.


* Engage in a continuous effort of learning and training to expand the knowledge of RSE on our robotics systems.


* Safely work in a manufacturing environment and ability to follow all safety and hazard requirements.


* Provide reports and updates to senior management on status and strategic goals.


* Collaborate with Systems Engineering, Product Support Engineers, Quality, and other cross-functional teams to gain alignment and knowledge to continuously improve our system Uptime and Mean-Time-To-Repair (MTTR)


* Will be required to stand, sit, or kneel for extended periods of time.


* Will be required to utilize electro-mechanical tools.


* Will be required to lift up to 45 lbs.

Education:


* Bachelor's Degree in Mechanical Engineering, Systems Engineering, or a related field.


* Master highly desired.

Experience and Skills:

Required:


* Permanently authorized to work in the U.S., must not require sponsorship of an employment visa (e.g., H-1B or ...