Accounts Receivable Specialist

Position Summary

The Accounts Receivable Specialist posts owner payments (lockbox, ACH, online), reconciles batches, researches discrepancies, processes refunds/chargebacks, and supports delinquency notifications and board reporting.
Key Responsibilities


* Post daily lockbox/ACH/portal payments; balance and reconcile batches; resolve exceptions/NSF.


* Maintain accurate owner ledgers; process move‑in/out transfers and statement requests.


* Prepare AR aging, pre‑lien, lien, and foreclosure packets per policy and governing documents.


* Coordinate with Community Managers on disputes and payment plans; document all actions.


* Support month‑end close (AR reconciliations) and audit requests; maintain retention standards.

Qualifications


* 2+ years AR or payment processing experience; HOA/condo environment a plus.


* Excel proficiency and comfort with association/CIS systems; strong accuracy and documentation.


* Professional communication with homeowners and Board representatives.

Education & Certifications


* High school diploma required; Associate's preferred or equivalent experience.

Skills & Competencies (CLEAR Values)


* Collaboration — partners with Community Managers, Boards, AP/AR, and vendors to deliver timely, accurate results.


* Leadership — (for lead/supervisor/manager roles) sets direction, coaches the team, and models quality and controls.


* Excellence — produces audit‑ready work, applies GAAP, and follows SOPs and internal controls.


* Accountability — meets deadlines, reconciles differences, and communicates risks with solutions.


* Respect — communicates clearly and professionally with homeowners, boards, and colleagues.

Work Environment & Physical Requirements

Office/hybrid environment with extended screen time.

Occasional file/box lifting up to ~25-30 lbs.

Peak workloads during billing, dues/assessment cycles, and month/quarter/year‑end close.

Reasonable accommodations may be made for qualified individuals with disabilities.Inframark is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Community Management - Inframark