Business Systems Product Manager

Job Description

Hybrid role 3X a week in office in Elk Grove, CA; no remote capabilities

ALLDATA is the industry's #1 choice for unedited OEM automotive repair and collision information.

Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on us for access to the OEM-accurate information and procedures they need for safe and accurate repairs.

More than 400,000 technicians trust ALLDATA's industry-leading software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road today, and simpler shop management.

With the support of our parent company, AutoZone, we are an employer of choice for those who are passionate about working for a leader in the automotive software industry.

Position Summary:

The Business Systems Product Manager is key member of the ALLDATA Business Systems team.

This position is entirely dedicated to the overall management and enhancement the Company's business systems, which are used by the company's business teams and external customers.

Position Responsibilities - Other duties may be assigned:


* Build, enhance and maintain business systems / solutions used to manage the internal business processes (e.g.

billing, subscription services, customer support activities, etc.).


* Work directly with internal customers to perform discovery and requirements gathering activities.


* Write epics and user stories and prioritize backlog based on product strategy and vision.
+ Create detailed documentation and requirements that will be used by the system architects, developers and QA team members to make functional changes to the product.

The documentation will include technical details related to data updates, API calls, database structure, UI technologies (e.g.

Angular), data flows, use cases, etc.


* Work with internal customers and technology teams to gather and analyze internal product feedback.
+ Document and analyze product feedback for defects to be remediated and new functionality to be developed.


* Collaborate with the Business leadership to assess, determine and document product development priorities.


* Drive the delivery of valuable, usable and feasible solutions.
+ Understand complex systems, functionality, datasets, API services, data flows, etc.

so that he/she can identify areas that need further investigation and definition to ensure that product development efforts will result in an effective product for the business.


* Set the vision for product development and create product roadmaps.


* Work with cross-functional teams to align efforts and evangelize the product strategy throughout the organization.
+ Communicate competently and confidently in meetings with the teams to gather requirements, elicit information on technical challenges and describe the current and future system functionality.


* Partner with 3rd parties to extend product offerin...