Assistant Team Leader (Front Door Diversion)

$57,960 - 66,654 /Yr.
Schedule: Tuesday - Saturday; 8:00 am - 4:30 pm
Location: Rogers Park or Chatham

The Front Door Diversion Program is an Illinois State grant funded program designed to ‘divert’ individuals from an inpatient psychiatric hospital to the community in lieu of a Specialized Mental Health Rehabilitation Facility.

The program offers an array of services such as community mental health supports through an integrated healthcare model and long-term housing supports through transitional programs or subsidy services.  

The Assistant Team Leader is responsible for assisting the Team Leader in managing the day-to-day functions of the team.  These duties will vary depending on the needs of the team, but may consist of reviewing paperwork and documentation, team scheduling, providing consultation to staff, training, crisis management, etc.  The Assistant Team Leader will maintain a reduced caseload and perform daily duties of a Diversion Specialist.

They will provide and ensure the team provides client-centered, strengths-based, and trauma-informed services to clients with severe mental illness and co-occurring substance abuse/addiction disorders utilizing a harm reduction approach.  

Responsibilities: 

Clinical Caseload:   


* Assess client’s personal, medical, emotional, social, and environmental situation through home, community, and office visits.    


* Assist with initial intake appointments and ensure team meets with new discharges within 24 hours of discharge.


* Coordinate the establishment of an individual recovery plan with the client, client’s support system, and other care providers. 


* Recognize and act on opportunities to move clients to appropriate levels of care; provide referrals to additional services as indicated. 


* Assist clients in identifying signs and symptoms of de-compensation.  Work collaboratively with clients to identify coping skills to assist in managing symptoms and stressors experienced. 


* Assist clients in learning and improving independent living skills; i.e. personal hygiene, housekeeping skills, nutrition, and shopping for food and personal items 


* Educate and assist clients with applying for entitlements; i.e.

Supplemental Security Income, Social Security Disability Insurance, Medicare, Medicaid, and LINK 


* Accompany clients to important appointments in the community and provide support with issues related to housing, substance use, budgeting, social support, and medication. 


* Advocate on client’s behalf and empower clients to advocate on behalf of themselves when appropriate 


* Communicate effectively within the team model for a multi-disciplinary approach to client care. 


* Support clients in identifying and applying to permanent supportive housing.


* Assist team with client crisis management (I.e. conduct 2-person home visits, comple...