Trade Lifecycle Associate I

Are you passionate about delivering exceptional client support and eager to make a difference in the financial services industry? Join our Securities Services team, where you'll play a vital role in managing securities settlements and enhancing client experiences.

As a Trade Lifecycle Associate, you'll collaborate with diverse teams to ensure seamless transactions and contribute to the success of our core client segments, including Asset Managers, Asset Owners, Insurance, Banks/Broker Dealers, Hedge Funds, and Alternatives.

Job Summary:

As a Trade Lifecycle Associate within our Securities Services Operation, you will be responsible for the end-to-end process of the trade lifecycle, ensuring timely processing and settlement of trades.

You will investigate and resolve trade-related breaks in accordance with established work practices and procedures.

Collaborate with various internal teams such as Middle Office, Pre-Matching, Cash Processing, Account Opening, and Asset Servicing to process transactions and resolve any exceptions in a timely manner.

Perform root cause analysis for clients to increase Straight Through Processing (STP) and reduce client inquiries.

Establish and maintain relationships with operations and middle office contacts at clients.

Manage issues and exceptions above materiality thresholds for resolution, ensuring all day-to-day queries are dealt with within required SLAs and escalate issues to the team leader.

Job Responsibilities:


* Ensure timely processing and settlement of trades, investigate and resolve trade-related breaks.


* Collaborate with internal teams to process transactions and resolve exceptions promptly.


* Perform root cause analysis to increase STP and reduce client inquiries.


* Establish and maintain relationships with operations and middle office contacts at clients.


* Manage risk and issues exceptions above materiality thresholds for resolution.


* Ensure all day-to-day queries are dealt with within required SLAs and escalate issues as needed.

Required Qualifications, Capabilities, and Skills:


* Bachelor's Degree required.


* Knowledge of financial markets, trade lifecycle, and settlement practices.


* Excellent verbal and written communication skills, adept at communicating with all levels of the business and technical parts of the organization.


* Ability to operate effectively in a dynamic environment with tight deadlines and exhibit time management skills.


* Exposure to business intelligence tools (e.g., Tableau, Alteryx, UiPath, OwlDQ); comfortable working with data.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

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