U.S. Private Bank - Client Service - Control Solutions Associate

If you are a collaborative team member and a solutions and control oriented individual, J.P.

Morgan is the place for you!

Drive risk excellence as a Private Bank Client Service Control Solutions Associate-lead the charge in building robust controls, detecting issues in real time, and shaping a proactive risk management culture.

As a Client Service Control Solutions Associate within the U.S.

Private Bank at JP Morgan, you will lead, build, and maintain a strong control framework supporting a continuous and integrated approach to risk assessment.

You will ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job responsibilities


* Create an initiative-taking risk and control culture leveraging proven evaluation strategies and sound change management protocols


* Support end-to-end execution of the Risk & Control environment, issue and error resolution, reduction of financial loss, audit and regulatory exposure, and reputational risk


* Engage with Control Management partners, colleagues across the firm, service, business, operations management, legal, compliance, risk, audit, regulators, technology, and control functions


* Build and advance program-related data (e.g., KRI/KPI) and performance metrics to support business processes, programs, and strategies


* Identify technology solutions in partnership with Product and Process owners


* Manage ongoing Change Management requests from Service and Business partners for risk evaluation, approval, and updates to processes and procedures

Required qualifications, capabilities, and skills


* Bachelor's degree required


* 3+ years of experience in financial services


* Strong expertise in control and risk management, with a passion for process design, innovation, and technology


* Skilled at gathering business requirements and collaborating with diverse teams


* Flexible, highly organized, and able to thrive in fast-paced environments


* Proficient at visualizing and communicating complex, data-driven insights


* Experienced in process mapping, analysis, and identifying business opportunities from data; advanced Microsoft Office skills

Preferred qualifications, capabilities, and skills


* Experience utilizing and implementing AI/machine learning solutions a plus


* Change Mobilization toolset proficiency a plus (Alteryx, Tableau, Python, Databricks, SQL)


* Experience in controls, audit, risk management, or compliance

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and as...