Payor Analyst - Southwestern Health Resources

Senior Revenue Analyst

Market Relations Department is looking for top skilled Payor Analyst.

Is that you?

Work location: Hybrid: Southwestern Health Resources Headquarters, 1601/1603 Lyndon B.

Johnson Freeway, Farmers Branch, TX 75234.

Work environment: Market Relations

Work hours:

• Full-time, 40 hours per week.

• Monday - Friday, Day shift.

• This is a Hybrid position, to be based in North Texas/Dallas-Fort Worth area, requiring occasional onsite workdays, based on department business needs.

• In-person attendance required at department meetings, trainings and/or other department authorized activities, at the above-mentioned address or other locations as directed by the department management.

At Southwestern Health Resources (SWHR), we believe healthcare can be more integrated, accessible, and affordable for all.

Our purpose is simple yet powerful: to build a better way to care, together.

SWHR is a patient-centered, clinically integrated network that brings together academic and community clinicians, researchers, hospitals, and ambulatory facilities.

We partner with physicians to drive a new model of value-based, high-quality, data-driven healthcare—serving everyone in the communities we touch.

By combining the strengths of UT Southwestern Medical Center and Texas Health Resources, we've built the largest provider network in North Texas, giving our team members the opportunity to make a meaningful impact at scale.

Healthcare in the U.S.

is evolving rapidly, and SWHR is committed to leading that change—moving healthcare forward, together.

What You Will Do:

Assists the Managed Care Director with the following:

Contract management support:
Review and interpret payor contracts to understand contract language, reimbursement rates, billing rules and other relevant items of the contract.
Assist with maintaining contract language key terms by payor tracking grid.
Prepare routing documents for new contracts and amendments.
Review and redline low-level amendments (e.g., term extensions, facility listing updates) and regulatory exhibits (Texas, Medicare, Medicaid).
Complete and distribute New Contract Orientation forms and communications to internal stakeholders.
Maintain organized records of contract status, amendments, and stakeholder communications.
35%
Claims Project management:
Maintain claim project tracker by payor (e.g., Aetna, BCBSTX, Cigna, UHC) and monitor project status.
Participate in payor claim calls, identify claim trends, work with payors to resolve issues and document outcomes.
Escalate unresolved claims to appropriate parties and follow through to resolution.
Maintain and update claim project trackers, ensuring alignment with internal stakeholders and timelines.

20%
Payor Policy & Procedure Update management:
Interpret and communicate payor policy changes to internal stakeholders, ensuring compliance and accurate billing practices.
Review daily updates from Policy Reporter to identify changes with potential f...