Senior Lead ServiceNow Java Software Engineer

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Senior Lead Software Engineer at JPMorgan Chase in Chief Data & Analytics Office, on the Data Governance Engineering team you lead multiple technical areas/functions and collaborate across technical domains.

These capabilities are consumed by the rest of the firm in delivering to our clients and enable in driving the firmwide agenda for Data & Analytics.

Job Responsibilities:


* Develop and modify ServiceNow workflows, forms, lists, business rules, script includes, UI components.


* Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices


* Review and analyze the effectiveness and efficiency of existing configuration and workflows to develop strategies for improving or further integrations leveraging ServiceNow.


* Develop requirements, craft and execute test plans, administer ServiceNow and serve as tier 2 support.


* Identify ServiceNow system deficiencies and recommend solutions.


* Participate in creating and developing standards, best practices, support guidelines and procedures.


* Partner with integrations subject matter expert to use MID servers, APIs, web services, email and other relevant technology to integrate tools with the ServiceNow platform.


* Research new feature enhancements and functionalities from ServiceNow.


* Expand and Implement other ServiceNow modules catering the entire Enterprise Service Management spectrum.

Required qualifications, capabilities, and skills:


* Minimum 5 years of experience in ServiceNow configuration & administration with strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers.


* Experience leveraging ServiceNow codeless technologies - Flow Designer and Integration Hub


* Certified ServiceNow Administrator and Certified Implementation Specialist in one module (ITSM, ITOM, CSM, ITBM, HR)


* Experience with CMDB, and integration with other external tools


* Experience with Service Portal, Request Catalog and Automations across the ServiceNow platform.


* Knowledge of AI and ML Capabilities


* Understanding of working with Web technologies such as SOAP, JSON, XML and Web Services


* Experience with ITOM modules (Orchestration, Service Mapping, Event Management and Discovery)


* Software development experience with one or more general purpose programming languages including but not limited to: Java, Python, JavaScript, JS Libraries and Framework


* Solid team player with a \"can do" attitude.


* Extremely organized with strong time-management skills


* Ability to con...