Business Services Specialist II

Vitu is hiring a Business Services Specialist II to join our team in Statesville, NC!

This is an on-site position.

The selected candidate would be working M-F, 8am to 4:30pm (EST). 

The Business Services Specialist II performs a variety of duties, including, but not limited to:


* Office support and technical tasks, relating to the shipping of registration documents and license plate inventory (assigned through electronic motor vehicle transactions)


* Print daily reports and shipping labels, organize license plates and mailing supplies.


* Validates correct address information to ensure accurate processing and delivery of shipments.


* Prepares shipments by affixing mailing labels and inserting packing slips with each shipment.


* Works collaboratively with Customer Support to provide status updates on pending transactions. 

 

Your Role:


* Fulfilling inventory orders by pulling boxes from our warehouse.


* Conducting physical inventory audits monthly and quarterly


* Ensures that all required paperwork is in-hand, verifying the accuracy of all documentation prior to completing a transaction.


* Verifies client mailing addresses and license plate/sticker sequence numbers before each shipment.


* Must verify accuracy of all shipments to clients daily.


* Make phone calls to clients to assist with inventory issues.


* Prepare monthly in-house audit.


* Prepare quarterly audit for the state of North Carolina.


* Work closely with FedEx to ensure shipments are picked up daily.


* Any other tasks as assigned.

 

Minimum Qualifications:


* High School Diploma/GED


* Generally, less than 2 years’ experience in a related field


* Must be able to lift 30 pounds or more.


* Excellent verbal and written communication skills


* Knowledge of Microsoft Office (for example, strong skills in Excel)


* Technically savvy, ability to become proficient in a proprietary software platform.


* Easily adaptable and can work in a fast-paced work setting.


* Moving of inventory in storage facility

 

What We Look For (Preferred):


* Experience in DMV, bulk mail, mail center and/or a warehouse environment.


* Experience working as a title clerk at an auto dealership or at the DMV.


* Experience working in a customer service role.