Guest Services Coordinator- Court at Keizer

Guest Services Coordinator

Location:Avamere Court at Keizer
5210 River Rd N, Keizer, OR 97303

Shifts:
Full Time Sunday-Tuesday - NOC SHIFT 7:30 PM-7 AM

Looking for somewhere to make an impact on your community? Do you have a heart of serving? Avamere Court at Keizer is nestled in the beautiful Willamette Valley.

This 5-acre campus offers independent living, skilled nursing, rehabilitation, long-term care, and respite care.

We take pride in creating a working environment that is welcoming, and supportive, and fosters a collaborative culture for our employees.

To help support the health and wellness of our team members, Avamere offers a competitive benefits package, including medical, dental, and vision insurance; supplemental and whole life insurance; short- and long-term disability; paid time off; 401(k) retirement plans; employee assistance programs for virtual counseling, financial coaching, and wellness support; payday advances; and corporate discount programs.

Benefits:


* Health Insurance: Comprehensive medical, dental, and vision plans.

Low individual and family deductible.


* 401 (k) Plan: After 90 days of employment, with matching program.


* Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.


* EAP Canopy with unlimited telehealth mental health visits.


* Continuing Education and Higher Education Reimbursement.


* Generous employee referral bonus program.


* Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).


* Professional Development: Opportunities for growth and development within the company.


* Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.

The primary responsibility Guest Services is...


* Answer telephones, operate facility paging system, and manage resident list and incoming calls to residents


* Greet visitors, and give directions and information to guests, residents and sales representatives


* Ensure all visitors abide by existing rules, use ID badges and manage the sign in/out log


* Assist Administrator and Department Directors in administrative manners.



* Availability to work primarily overnight shifts which may include weekends and holidays, and even some mid-shifts.


* Professional proficiency in the English language in reading, writing, and verbal communication


* Demonstrate passion and genuine care for all aspects of a resident's experience, handling all interactions with the highest level of hospitality and professionalism, understanding that every person matters and deserves the very best from our team.


* Own all aspects of a resident's experience from the beginning to end of each shift.

By doing this you are ensuring accurate and thorough customer service and attention to details,


* Always prioritiz...