Ocean Freight Export Supervisor (IWS)

We are seeking for our vacancy job as below detail;

Position: Ocean Freight Export Supervisor (IWS)

Location:      at Head Office, Rama 9, Bangkok

Key Responsibilities:


* Manages the performance of a team.


* Processes handle and distributes all required documents in the shipping area.


* Performs booking and booking optimization according to internal guidelines as defined by Product.


* Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements.


* Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures.


* Acts as subject matter expert for OFR Operations questions.


* Interacts with Customer Service, Product, and Global Service Centers, if required.


* Be role of Contract Manager for project Covestro


* Monitor overview operation process based on service agreement with Covestro (All modes)


* Coordinates with operation team for getting performance report in order to do the monthly KPI review with Covestro


* Handles escalations.

Case service failure investigate case, provide the corrective and preventive action to Covestro


* Engages the operation team to identifies the improvement area and process

Qualification: -


* Bachelor’s Degree or higher in Business Administration, Logistics, or any related field.


* At least 5 years’ experience in Freight Forwarding Business or related fields.


* Strong knowledge of OFR Export.


* Service-minded, with good customer relationship skills.


* Strong interpersonal and cooperation with all levels including management.


* Good MS Office skills (Word, Excel, PowerPoint).


* Good command of both spoken and written English.


* Leadership skills.

Welcome! Please submit your resume and documents for interview consideration.

Note: Guarantee Bonus/Target Bonus/Group Insurance/Opportunity growth in the organization.