Business Analytics Advisor - Hospital Vertical, National Accounts, Government & Education-Remote

As part of Cigna's Risk Management and Underwriting (RMUW) organization, Client Informatics is committed to providing clients with reporting, analytics, and consultation that is relevant, simple, and actionable.

The Client Informatics organization supports Cigna's strategy by utilizing insights which enable employers to make strategic decisions regarding products and services.

A key enabler of our success is our consultative approach along with industry leading analytical capabilities.

As a Business Analytics Advisor, you will be responsible for advising the strategic direction of a commercial book of business for National Account clients using analytical tools to create insight-driven recommendations.

You will be responsible for client-facing utilization strategy and program value presentations.

You will also support internal and external stakeholder requests with deep utilization data analysis at both the client and industry level.

Your goal will be to improve health outcomes, identify business opportunities, and uncover areas for plan performance improvement.

This highly visible role plays a critical part in maintaining client relationships and ensuring that Client Informatics delivers the value expected by our most prominent clients.

Highly detailed analysis of client data:


* Manage the synthesis of large datasets into meaningful information used to drive informed client decisions.


* Prepare client specific cost, trend and utilization analysis on an account book of business.


* Conduct ad hoc analyses by synthesizing large volumes of data into meaningful conclusions.


* Evaluate client specific (when available) return of Cigna's clinical and health engagement tools and programs.


* Identify and quantify benefit program opportunities that enhance Cigna's relationship with each client.


* Build and deliver client-facing utilization presentations.

Drive product and service solutions:


* Deliver client-specific information to drive/validate overall engagement strategy.


* Establish direct client relationships on key accounts with client influencers/buyers.


* Educate account team so that they better understand medical cost drivers and manage client needs/demands.


* Demonstrate product opportunity during client result presentations.



* Identify emerging risks and opportunities to distribution leadership.


* Influence business partners in a way that drives profitable growth.

Communication to key partners:


* Prepare account teams for client interactions by ensuring a clear understanding of informatics capabilities.


* Lead client discussions and effectively represent subject expertise.


* Act as an internal analytical consultant for external requests (consultant, client, account team).


* Establish partnership with sales executives in defining client engagement strategy, as well as health promotion managers and onsite clinic medical staff.


* Demonstrate passion for and ...