Director Of Operations (Rooms)

About Us

We are an all-suite hotel located in the heart of downtown San Diego, Embassy Suites by Hilton San Diego Bay - Downtown is the ideal location to work in the area.

Accessible to public transportation and located across from the Headquarters at Seaport Village, our all-suite hotel is just blocks form the San Diego Convention Center and the historic Gaslamp Quarter.

Join our team of diverse individuals working together to create memories for our guests.

Thru our Loves program we offer discounts to public transportation, free lunch, free parking and a fun and balanced work / life environment.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner.

Act as General Manager in his/her absence when necessary.

Essential Duties and Responsibilities


* Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan.


* Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings.

• Ensure compliance of brand standard operating procedures and policies.


* Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts.

Develop and implement controls for expense management.

Ensure staff is utilizing labor management tools to schedule and control labor costs.


* Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.


* As a member of the Executive Committee for the property, the Director of Operations is expected to help create and execute the financial objectives of the hotel.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Minimum 3-5 years of management experience, preferably in both rooms and FandB.


* Computer literacy and financial management required.


* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.


* Able to resolve guest, supervisor, and associate conflicts.


* Effective verbal and writ...