EAE Technical Pre-Sales Specialist - English Speaking Africa

We are looking for a skilled technical pre-sales specialist to join our Segment team and drive the adoption of EcoStruxure Automation Expert.

You will work closely with our global sales teams to provide technical expertise and solutions guidance to customers and partners.

We seek a self-motivated, driven individual with a "must win" mindset.

You should be able to work independently and as part of a team.

You must be an early adopter and bring technical intensity to drive sales growth.

While this is a technical role, you must understand the role of technical teams in the sales cycle.

What will you do?


* Sales Enablement: Support the sales team in winning customers and projects.

Provide solution support to internal teams and external parties, including manufacturers, system integrators, and end users.

Assist customers in developing their own solutions.


* Customer Engagement: Understand customer challenges and tailor solutions.

Conduct discovery sessions, workshops, and roadmap discussions.

Lead proof-of-concept projects and pilot deployments.

Engage with executive stakeholders to define automation strategies.


* Technical Ownership: Design and build solution architecture.

Create technical documentation and guides.

Validate large-scale projects.

Optimize system architecture and scalability.


* Training and Advocacy: Support training needs.

Create white papers, best practice guides, and case studies.

Represent the company in industry forums.

Develop technical marketing content.


* Sales Support: Provide technical pre-sales expertise to accelerate sales growth.


* Customer Collaboration: Define and implement automation systems for customers.


* Solution Development: Identify customer needs and offer solutions.


* Demonstration: Explain and demonstrate the benefits of proposed systems.


* Innovation: Create solutions, architecture, and demos to support sales.

Deliverables:


* Demos: Build and maintain demo areas.

Personalize demos to customer needs.

Handle Q&A.


* Workshops: Host training sessions.

Apply design guidelines.

Address challenges.


* System Architectures: Design, implement, and test solutions.

Present outcomes to customers.


* Simplify Complexity:Develop solutions to simplify customer experience.

Verify and validate solutions.


* Project Support:Assist customers and integrators in project execution.

Ensure customer satisfaction.
Documentation:Document processes and changes.

Create use cases and success stories.

Share knowledge.

What's in it for you?


* Continuous Learning - Upskill through hands-on experience, internal training platforms, and exposure to cutting-edge tools and technologies.


* Global Exposure - Collaborate with diverse teams across regions, gaining insights into international best practices and expanding your professional network.


* Meaningful Work - Be part of projects that make a real impact - from shaping talent strategies to enhancing em...